Why this role matters now
The contribution this role unlocks
As partner offers move toward bookable marketplace experiences, accurate information and reliable hand-offs become essential to customer trust. This role protects that operating quality.
Your place in the team
You will work with Marketplace Operations and coordinate with Partnership & Growth when partner information, readiness or follow-up needs clarification.
Hiring lead: Marketplace Operations Lead
What a typical week may include
The sequence depends on priorities and your learning progress; scope and ownership are agreed together.
- Review a defined set of listings against the quality checklist
- Confirm missing information, owners and service-readiness blockers
- Record issues with evidence, priority and a clear next action
- Summarise recurring friction and recommend one measured improvement
Tools and working systems
We list only systems genuinely used in this workstream. Access is role-based and granted after onboarding.
Your role at GamingCenter
Marketplace Operations makes GamingCenter's service dependable across the journey from a published partner offer to a completed private session. This paid working-student role develops practical skill in data quality, operating checklists, issue triage, service recovery and weekly reporting.
This is a paid part-time position with defined responsibilities, written objectives and regular feedback. Before the start, we confirm enrolment, the physical work country, work eligibility, compensation and the responsible contracting party in a signed agreement. Recruitment tasks are time-boxed and non-production; no unpaid productive work is part of the selection process.
How you will contribute
- Map booking, onboarding and support workflows from end to end
- Maintain operating checklists, service data and issue logs
- Coordinate session-readiness checks with internal stakeholders
- Analyse recurring friction and recommend practical improvements
- Create weekly operational summaries using accurate source data
What will help you succeed
- Current enrolment at a recognised university in Germany
- Structured thinking and strong attention to detail
- Confidence with spreadsheets, documentation and process tracking
- Professional English; German is an advantage
- Interest in digital marketplaces, service operations or gaming
Helpful experience
- Experience in operations, customer support, project coordination or data analysis
What you will learn and gain
- Paid part-time experience in Marketplace Operations within an early-stage gaming marketplace
- Structured onboarding, weekly feedback and documented development goals
- Ownership of defined work with review before production or external use
- Cross-functional collaboration and portfolio-ready evidence where confidentiality permits
What happens next
- Application and initial review
- A short, clearly scoped recruitment task that does not involve production work
- Online conversation and task review
- Work-country, enrolment and work-eligibility checks
- Written offer confirming pay, hours, working model and start date
Time commitment in the selection process
- Initial conversation: usually about 30 minutes
- Role interview: usually about 45 minutes
- Recruitment task: approximately 150 minutes
Assessments are clearly scoped and never ask for productive work for GamingCenter.
Success in the first 30 days
- Complete marketplace journey, data-handling and escalation onboarding
- Own an accurate checklist and issue log for one defined operational workflow
- Produce a weekly summary that separates incidents, patterns and recommended action
- Meet the agreed first-month quality standard and document progress, risks and next steps
Employer and contract clarity
GamingCenter.gg is an early-stage project in formation. Before any activity begins, a written agreement identifies the legally responsible contracting party, compensation, hours, duration and physical work country. No activity begins without a fully signed agreement.
An inclusive application process
We assess applications against the published requirements and the skills relevant to the role. If you do not meet every preferred qualification but believe you can contribute, we still encourage you to apply.
If you need reasonable support during the application process, contact us confidentially. business@gamingcenterwork.com.